Google SSO Login Issues

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Nexla's Zendesk Help Center pages are being deprecated and will soon no longer be available.

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Please update any bookmarks to the new Nexla Documentation site (docs.nexla.com/user-guides).

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If you run into a message "WARNING: Could not load Google SSO" when trying to use Google SSO, follow the steps below to try to troubleshoot. This usually occurs because third-party cookies and disabled. See also Google Sign-In Known Issues.

Enable Third-Party Cookies

Navigate to chrome://settings/content/cookies in the Chrome searchbar. Add "accounts.google.com" to the allowed domains, or allow all third party cookies.

Go back to dataops.nexla.io and refresh. The Google SSO button should now allow you to log in.

More Support

If this still hasn't solved your problem, please reach out to [e-mail] for further support.